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COURSE LIST

An extra investment in training can pay off in ways beyond technical accuracy and personal productivity. It can help boost morale, increase loyalty, and greatly reduce turnover. Remember, your air conditioning business will always require the human element, and your biggest asset will always be a well-trained employee.

These practical courses are:

  • Packed full of relevant material a technician can use.

  • Only for people who are serious about learning.

  • Only for individuals who are already working in Air Conditioning Installation and Service or related fields.

Current 2020 Service Technical Education Courses

HVAC Courses

Day & Night Ductless Advanced Service

Day & Night Ductless Advanced Service

The Ductless Advanced Service course is designed to provide an in depth look into the components and operation of a ductless system and assist in developing a process for troubleshooting ductless systems. The attendee will receive instruction and learn how to interpret the standard service tools, gaining advanced knowledge to further their understanding of the technology and ability to service the systems.

Course Dates, Times and Locations

COURSE LEVEL: ADVANCED

COURSE LENGTH: 4 HOURS

Tuition: $100 per session per attendee.

Pre-Registration required no later than 2 weeks prior to scheduled start date.

Class size - maximum 15 per session.

Registration:

  • Registration for each session is first come first serve.

  • Register early to assure your session selection.

  • Tuition fee covers cost of course and related materials. It does not include meals, housing, or transportation. These costs are the responsibility of the student.

Carrier/Bryant VRF Installation & Start-Up

Carrier/Bryant VRF Installation & Start-Up

The VRF Installation & Start-up course is designed to provide HVAC installers and technicians a foundation and understanding of Variable Refrigerant Flow (VRF) technology as it applies to the product line. This course teaches fundamental skills needed to install three phase heat recovery VRF systems and heat pump VRF systems. The attendee will gain knowledge on VRF function and control, installation, start up, and common troubleshooting solutions. The fully furnished training center will allow the attendee to practice and apply the lessons with on-site product practice and immediate instructor feedback and support. The field-proven procedures presented in conjunction with a complement of operating systems are an invaluable resource for both the entry-level and experienced installer.

What’s Covered:

  • Safety

  • Equipment Placement

  • Refrigerant Piping

  • Refrigerant System Charge Requirement

  • System Addressing

  • Wiring-High Voltage & Control

  • Controls

  • Startup & Commissioning

Course Dates, Times and Locations

COURSE LEVEL: BEGINNER

COURSE LENGTH: 1 DAY

Tuition: $150 per session per attendee - Lunch Provided.

Pre-Registration required no later than 2 weeks prior to scheduled start date.

Class size - maximum 12 per session.

Toshiba/Carrier VRF Installation & Start-Up

Toshiba/Carrier VRF Installation & Start-Up

The VRF Installation & Start-up course is designed to provide HVAC installers and technicians a foundation and understanding of Variable Refrigerant Flow (VRF) technology as it applies to the product line. This course teaches fundamental skills needed to install single and three phase heat recovery VRF systems and heat pump VRF systems. The attendee will gain knowledge on VRF function and control, installation, start up, and common troubleshooting solutions. The fully furnished training center will allow the attendee to practice and apply the lessons with on-site product practice and immediate instructor feedback and support. The field-proven procedures presented in conjunction with a complement of operating systems are an invaluable resource for both the entry-level and experienced installer.

What’s Covered:

  • Safety

  • Equipment Placement

  • Refrigerant Piping

  • Refrigerant System Charge Requirement

  • System Addressing

  • Wiring-High Voltage & Control

  • Controls

  • Startup & Commissioning

Course Dates, Times and Locations

COURSE LEVEL: BEGINNER

COURSE LENGTH: 1 DAY

Tuition: $150 per session per attendee - Lunch Provided.

Pre-Registration required no later than 2 weeks prior to scheduled start date.

Class size - maximum 12 per session.

Carrier/Bryant Ductless Installation & Start-Up

Carrier/Bryant Ductless Installation & Start-Up

The Ductless Installation & Start-up course is designed to provide HVAC installers and technicians a foundation and understanding of ductless technology as it applies to the product line. The attendee will gain knowledge on ductless function and control, installation, start up, and common troubleshooting solutions. The fully furnished training center will allow the attendee to practice and apply the lessons with on-site product practice and immediate instructor feedback and support. This course teaches fundamental skills needed to install single zone residential, multi-zone and single zone light commercial ductless systems. The field-proven procedures presented in conjunction with a complement of operating systems are an invaluable resource for both the entry-level and experienced installer.

What’s Covered:

  • Safety

  • Equipment Placement

  • Refrigerant Piping

  • Refrigerant System Charge Requirement

  • Wiring-High Voltage & Control

  • Controls

  • Startup & Commissioning

  • Homeowner Equipment Education

Course Dates, Times and Locations

COURSE LEVEL: BEGINNER

COURSE LENGTH: 1 DAY

Tuition: $150 per session per attendee - Lunch Provided.

Pre-Registration required no later than 2 weeks prior to scheduled start date.

Class size - maximum 12 per session.

Toshiba/Carrier VRF Advanced Service

Toshiba/Carrier VRF Advanced Service

The VRF Advanced Service course is designed to provide an in depth look into the components and operation of a VRF system and assist in developing a process for troubleshooting VRF systems. The attendee will receive instruction and learn how to interpret the standard service tools, gaining advanced knowledge to further their understanding of the technology and ability to service the systems.

Course Dates, Times and Locations

COURSE LEVEL: Advanced

COURSE LENGTH: 1 DAY

Tuition: $150 per session per attendee - Lunch Provided.

Pre-Registration required no later than 2 weeks prior to scheduled start date.

Class size - maximum 12 per session.

Carrier/Bryant VRF Advanced Service

Carrier/Bryant VRF Advanced Service

The VRF Advanced Service course is designed to provide an in depth look into the components and operation of a VRF system and assist in developing a process for troubleshooting VRF systems. The attendee will receive instruction and learn how to interpret the standard service tools, gaining advanced knowledge to further their understanding of the technology and ability to service the systems.

Course Dates, Times and Locations

COURSE LEVEL: Advanced

COURSE LENGTH: 1 DAY

Tuition: $150 per session per attendee - Lunch Provided.

Pre-Registration required no later than 2 weeks prior to scheduled start date.

Class size - maximum 12 per session.

Carrier/Bryant Ductless Advanced Service

Carrier/Bryant Ductless Advanced Service

The Ductless Advanced Service course is designed to provide an in depth look into the components and operation of a ductless system and assist in developing a process for troubleshooting ductless systems. The attendee will receive instruction and learn how to interpret the standard service tools, gaining advanced knowledge to further their understanding of the technology and ability to service the systems.

Course Dates, Times and Locations

COURSE LEVEL: Advanced

COURSE LENGTH: 1 DAY

Tuition: $150 per session per attendee - Lunch Provided.

Pre-Registration required no later than 2 weeks prior to scheduled start date.

Class size - maximum 12 per session.


Current 2020 Business Courses

Business Courses

Pre Wall 1: 4 Steps to $1 Million in Revenue

Pre Wall 1: 4 Steps to $1 Million in Revenue

Pre Wall 1: 4 Steps to $1 Million in Revenue is focused on residential dealers currently generating less than $600,000 per year in revenue. It is also valuable for larger dealers who are struggling with profitability or cash and want a better understanding of pricing and the overhead cost of running a business. Contractors will be shown the 4 things they need to do each day to generate $1 Million in revenue and how to do them profitably. Participants will come away with a clear understanding of what it takes to reach $1 Million in revenue.

Class Includes: 30+ tools, templates, and spreadsheets and is certified for NATE CEU's

Class Mission:

  • Class Mission & Identifying What You Need

  • The 4 Steps

  • The Cost of Doing Business

  • Lead Generation & Tracking for Service and Maintenance

  • Pricing

  • Starting & Finishing Well

  • Raising & Communicating Your Value

  • Administration

  • What Do I Do First?

  • Implementation

City

Date / Time

Course #

Location

AUSTIN

February 6, 2020 - 9:00am - 5:00pm
February 7, 2020 - 7:30am - 5:00pm

BDR120

RMI North Training Center
1100 Kramer Lane

Tuition: Non FAD Dealers - $780; FAD Dealers - $400

Lunch is provided - Class size is limited

Cancellation Policy: The full amount of the course will be billed to the dealer

if canceled with less than 120 days written notice to Robert Madden Ind.

Wall 1: 6 Steps to $3 Million+ in Revenue

Wall 1: 6 Steps to $3 Million+ in Revenue

Wall 1: 6 Steps to $3 Million + in Revenue: At this class, attendees learn the key strategies and business structure that any company needs to go from $1 million to $3 million+ and increase their profit immensely. Dealers will learn with a plan for lead generation, accessory sales, service profitability, and high efficiency equipment sales that can be implemented immediately. Most dealers have in place all of the resources and critical mass to achieve this and don’t have to reinvent their company to do it.

Class Mission:

  • Identify what Wall 1 is

  • Understand the reasons why it is necessary to grow beyond Wall 1

  • Develop a shared company vision

  • Learn how to use an organization chart of visualize the steps necessary to grow

  • Understand and develop the business basics necessary to prepare your company to go over the Wall

  • Understand your Profit & Loss statement and learn why it is important for you personally to be able to use it as a management tool

  • Develop strategies to raise profit that will build the cash necessary to grow

  • Gain an understanding of how to prepare accurate and profitable estimates

  • Develop a basic job description for the owner(s) to organize time and effectiveness

  • Develop a sales and lead generation/management strategy

  • Put together a step by step implementation process to get your company over Wall 1 and start over

City

Date / Time

Course #

Location

San Antonio

March 19, 2020 - 9:00am - 5:00pm
March 20, 2020 - 7:30am - 3:30pm

BDR420

Robert Madden Industries – San Antonio
11035 Landmark 35 Drive
San Antonio, TX 78233

Tuition: $780

Lunch is provided - Class size is limited

Cancellation Policy: The full amount of the course will be billed to the dealer

if canceled with less than 120 days written notice to Robert Madden Ind.

Top Gun Sales Excellence

Top Gun Sales Excellence

DEVELOP A $3 MILLION + SALESPERSON: Tired of the same sales training you’ve been doing for years?

Get a fresh look at a proven sales process based on educating the customer - not high pressure tactics. Learn how to offer choices in equipment, accessories, and financing while positioning your company as the right choice with the consumer.

Top Gun Sales Excellence: Annual Training for Retail Sales Professionals is a two-day, hands-on, skills-training workshop for Retail Sales Professionals and Owners.

This interactive, energetic session is a detailed, step-by-step workshop of the entire BDR sales process from the incoming call all the way through closing the sale and ultimately generating the referral.

A process that targets specific actions that will help You:

  • Increase closing ratios

  • Raise average sales

  • Improve product mix

  • Drive accessory sales

  • Develop leads

  • Grow referral clients

  • Maximize financing

  • Drive positive online reviews

  • Increase high-efficiency sales

  • Motivate and inspire you to achieve your sales goals

City

Date / Time

Course #

Location

AUSTIN

April 7, 2020 - 9:00am - 5:00pm
April 8, 2020 - 7:30am - 4:30pm

BDR320

RMI North Training Center
1100 Kramer Lane

Tuition: $1800 per person - Your net cost after co-op $900

Lunch is provided - Class size is limited

Cancellation Policy: The full amount of the course will be billed to the dealer

if canceled with less than 120 days written notice to Robert Madden Ind.