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COURSE LIST

An extra investment in training can pay off in ways beyond technical accuracy and personal productivity. It can help boost morale, increase loyalty, and greatly reduce turnover. Remember, your air conditioning business will always require the human element, and your biggest asset will always be a well-trained employee.

These practical courses are:

  • Packed full of relevant material a technician can use.

  • Only for people who are serious about learning.

  • Only for individuals who are already working in Air Conditioning Installation and Service or related fields.

Current 2018 Technical Education Courses

Mitsubishi Courses

Mitsubishi City Multi VRF 3 Day Course

Mitsubishi City Multi 3 Day Service Course

The CITY MULTI Service Course provides participants with an in-depth understanding of the CITY MULTI system. Throughout this 3-day course you will gain a detailed understanding of the technologies used in the CITY MULTI system. Addtionally, an in-depth functional study of the system is conducted as well as thourough discussion over the theories associated with properly appyling, installing, commissioning and troubleshooting CITY MULTI systems.

Concepts and theory are covered in the classroom and reinforced thorugh practical hands-on exercises. Static displays and fully functional CITY MULTI systems are installed for system analysis and practical troubleshooting exercises. At the completion of the course, students are tested to check comprehension of the subject matter covered.

Target Audience:

  • This course is recommended for installers, startup and service personnel for City Multi systems.

Prerequisities:

  • Intermediate or greater HVAC technical skills. Experience with Mr Slim equipment is beneficial. We strongly recommend bringing your laptop computer. During class you will have the opportunity to install, setup and connect Maintenance Tool to the City Multi system using your PC. (Apple/Mac not supported)

Course Dates, Times and Locations

Tuition: $375 per session per attendee - Lunch Provided.

Pre-Registration required no later than 2 weeks prior to scheduled start date.

Class size - maximum 12 per session.

HVAC Courses

Residential Split System Installation Procedures

Residential Split System Installation Procedures

This course teaches fundamental skills needed to install residential split systems. Emphasis is placed on the “hands on” use of tools and equipment rather than on related theory. The field-proven procedures presented along with a complement of literature provide an invaluable resource for both the entry-level and experienced installer.

What’s Covered:

  • Safety

  • Organization & Planning

  • Equipment Placement

  • Refrigerant Piping-Brazing, Leak Test, etc.

  • Refrigerant System Recovery/Evacuation

  • Airside General Construction

  • Wiring-High Voltage & Control

  • Gas Furnace/Furnace Coil Configuration & Installation Specifics

  • Fan Coil Configuration & Installation Specifics

  • Controls & Wiring

  • Startup & Commissioning

  • Homeowner Equipment Education

Course Dates, Times and Locations

Tuition: $150per session per attendee - Lunch Provided.

Pre-Registration required no later than 2 weeks prior to scheduled start date.

Class size - maximum 20 per session.

Toshiba/Carrier VRF Installation & Start-Up

Toshiba/Carrier VRF Installation & Start-Up

This course teaches fundamental skills needed to install heat recovery and heat pump VRF systems. Emphasis is placed on the “hands on” use of tools and equipment rather than on related theory. The field-proven procedures presented in conjunction with a complement of operating systems are an invaluable resource for both the entry-level and experienced installer.

What’s Covered:

  • Safety

  • Equipment Placement

  • Refrigerant Piping

  • Refrigerant System Charge Requirement

  • System Addressing

  • Wiring-High Voltage & Control

  • Controls

  • Startup & Commissioning

Course Dates, Times and Locations

Tutition: $150 per session per attendee

Pre-Registration required no later than 2 weeks prior to scheduled start date.

Class size - maximum 15 per session.

Carrier/Bryant Ductless Installation & Start-Up

Carrier/Bryant Ductless Installation & Start-Up

This course teaches fundamental skills needed to install single zone residential, multi-zone and single zone light commercial ductless systems. Emphasis is placed on the “hands on” use of tools and equipment rather than on related theory. The field-proven procedures presented in conjunction with a complement of operating systems are an invaluable resource for both the entry-level and experienced installer.

What’s Covered:

  • Safety

  • Equipment Placement

  • Refrigerant Piping

  • Refrigerant System Charge Requirement

  • Wiring-High Voltage & Control

  • Controls

  • Startup & Commissioning

  • Homeowner Equipment Education

Course Dates, Times and Locations

Tuition: $150 per session per attendee - Lunch Provided.

Pre-Registration required no later than 2 weeks prior to scheduled start date.

Class size - maximum 15 per session.

COR Home Automation

COR Home Automation Installation

***Carrier and Bryant Dealers Only***

Interactive Installation Training

During this course participants will review what home automation is, a complete overview of the Cor™Home Automation product, homeowner education, and a step-by-step hands-on installation experience. Participants will leave with in-depth knowledge of the installation process as well as best practices for success.

All attendees need to have their smartphone or tablet with them during training.

Course Dates, Times and Locations

Tuition: $150 per session per attendee - Lunch Provided.

Pre-Registration required no later than 2 weeks prior to scheduled start date.

Class size - Maximum 20 per session.

HVAC Pro Troubleshooting

HVAC Pro Troubleshooting

This course teaches fundamental skills needed to troubleshoot residential and light commercial HVAC refrigeration system and airside problems. In this hands-on inter-active course, technicians learn and practice proven diagnostic techniques that they can apply immediately back on the job. The goal of the courses is to provide technicians with a complete understanding of the mechanical system, its components and to update service personnel with the current practices and procedures relative to new technology and equipment. At completion of the course students will possess the skills and confidence to tackle any mechanical system malfunction but also determine the root cause of the problem to eliminate repeat failures. This course was developed for complete troubleshooting proficiency, which introduces participants to concepts of air conditioning systems, and includes much more “HANDS-ON” lab time with service test equipment and tools.

Course lab exercises include:

  • Hands-on evaluation of an operating residential split system with Puron refrigerant to:

  • Identify the essential component parts of a refrigeration system and their functional purpose

  • Measure system refrigerant pressures and temperatures

  • Calculate system superheat, subcooling and cooling capacity

  • Calculate refrigerant charge

  • Air measurement procedures and instrumentation

  • Measure wet bulb and dry bulb air flow conditions

  • Airflow calculations

  • Workbook exercises to:

  • Evaluate system superheat and subcooling and cooling capacity

  • Evaluate refrigerant charge

  • Evaluate system airflow

  • Determine how various system problems affect system refrigerant pressures, superheat, and subcooling

Upon completion of this course, participants will be able to:

  • Predict “NORMAL” operating conditions for an HVAC residential system

  • Apply and understand the use of pressure enthalpy diagrams

  • Calculate superheat and subcooling

  • Calculate refrigerant charge and understand the proper charging methods for HVAC systems

  • Analyze the properties of air

  • Measure air flow and calculate system cooling capacity

  • Understand how improper airflow causes poor system performance and component failure

  • Troubleshoot system cooling problems

  • Properly and safely use mechanical tools and test instruments associated with HVAC service

  • Follow general HVAC safety rules and use appropriate safety equipment

Course Dates, Times and Locations

Tutition: $300 per session per attendee - Lunch Provided

Pre-Registration required no later than 2 weeks prior to scheduled start date.

Class size - Austin maximum 8 participants; Lubbock maximum 10 participants.

Current 2018 Business Courses

Business Courses

Maximize Profits Through Lifetime Clients

Maximize Profits Through Lifetime Clients: Residential Maintenance

Residential Maintenance: Maximize Profits through Lifetime Clients shows dealers how to create a company that no longer runs from “hot to cold” by weatherproofing their business with a well-managed profitable maintenance agreement program.

By attending this class, dealers will improve their maintenance delivery process while generating a steady stream of replacement leads, improving profits, and stabilizing cash flow. Attendees will make their businesses less weather-dependent and be able to retain a consistent labor force by providing work year round.

Class includes: 48+ tools, templates, and spreadsheets

Top 5 Benefits Attendees Will Realize by Taking This Class

  • 1. Learn how to make their business less weather-dependent by building a profitable residential maintenance program that can generate maintenance work year round

  • 2. Find out how to create a maintenance program that will create a steady stream of replacement leads

  • 3. Understand how to offer and sell accessories during maintenance in order to drive company profitability

  • 4. Understand all the elements to consider when pricing their maintenance program for profitability

  • 5. Find out how to build a marketing plan that will drive participation in the maintenance program

City

Date / Time

Course #

Location

AUSTIN

November 7, 2017 - 9:00am - 5:00pm
November 8, 2017 - 7:30am - 5:00pm

BDR1117

RMI North Training Center
1100 Kramer Lane

Tuition: Non FAD Dealers - $755; FAD Dealers - $400

Lunch is provided - Class size is limited

Top Gun Technician Excellence: Beyond Diagnostics

Top Gun Technician Excellence: Beyond Diagnostics

FAD and Non-FAD Dealers

Top Gun Technician Excellence – Beyond Diagnostics is a two-day team building class that will provide service technicians with the “soft” tools to perform their job better. Through a series of breakouts, technicians will develop improved customer communication skills, learn how to drive customer satisfaction, sales leads, and referrals through a defined service delivery procedure. This process will help technicians reduce callbacks, improve revenue generation, and increase job satisfaction while increasing their overall value to the company.

  • Understand how important your role as a technician is for the company as a whole, not just service.

  • To understand the costs involved in running a profitable, well-oiled service department.

  • Identify the necessary traits needed to fulfill the role of “today’s” service technician.

  • How to do the right thing for the client and reduce callbacks.

  • Understand how to turn a one-time customer into a long-term client and create a lasting relationship.

  • Provide the tools and training necessary to increase your value to the company, become Top Gun Service Professionals, and increase your overall job satisfaction

  • Learn the steps to develop and maintain a professional image in the eyes of a client.

  • Develop the process and tools together to create lasting customer relationships, a true client base.

  • Build a positive client service attitude that leads to happy clients and referrals.

  • Learn how to communicate options in “homeowner” speak and guide them in making decisions.

City

Date / Time

Course #

Location

AUSTIN

October 19th & 20th, 2017
Day 1 - 9:00am - 5:00pm
Day 2 - 7:30am - 5:00pm

BDR2017

RMI North Training Center
1100 Kramer Lane

Tuition: Non FAD Dealers - $755; FAD Dealers - $400

Lunch is provided both days; Class size is limited

Duct Design for Profit & Efficiency

Duct Design for Profit & Efficiency

Duct Design for Profit & Efficiency – Learn how to correctly design a residential duct system using ACCA’s Manual D and save money and labor. This class also looks at duct design from a profit view point. You will develop templates and short cuts to correctly design systems in half the time and install each job faster. You will also learn how to evaluate and correct existing systems for retro-fit and warranty work.

Class Mission
Help Dealers increase profits through efficient duct design by:

  • 1. Increasing comfort and efficiency

  • 2. Reducing noise and operating costs

  • 3. Reducing warranty costs and customer complaints

  • 4. Reducing labor costs

  • 5. Increasing sales by adding value

  • 6. Enhancing product and dealer value

  • 7. Leveraging high value equipment

  • 8. Overcoming initial price objections

  • 9. Taking pride in doing the job right

City

Date / Time

Course #

Location

AUSTIN

January 30, 2018 - 9:00am - 5:00pm
January 31, 2018 - 7:30am - 5:00pm

BDR0118

RMI North Training Center
1100 Kramer Lane

Tuition: Non FAD Dealers - $870; FAD Dealers - $400

Lunch is provided - Class size is limited

Cancellation Policy: The full amount of the course will be billed to the dealer if canceled with less than 120 days written notice to Robert Madden Ind.

Accounting and Office Management

Accounting and Office Management

Accounting and Office Management is designed to educate owners and bookkeepers on the fundamentals of accounting and office management. This course will review the proper methods and procedures of accounting, including general ledger maintenance and financial reporting. Attendees will work through specific exercises that apply the processes and procedures needed for accurate financial reporting and will learn to properly manage an administrative department.

Class Mission
To provide the dealer with a clear understanding of how financial reporting is created, the processes that support it, and how to identify areas of opportunity thereby increasing the dealers ability to attain double digit net profit and lay a strong foundation for future growth.

City

Date / Time

Course #

Location

AUSTIN

FEBRUARY 20, 2018 - 9:00am - 5:00pm
FEBRUARY 21, 2018 - 7:30am - 5:00pm

BDR0218

RMI North Training Center
1100 Kramer Lane

Tuition: Non FAD Dealers - $780; FAD Dealers - $400

Lunch is provided - Class size is limited

Cancellation Policy: The full amount of the course will be billed to the dealer if canceled with less than 120 days written notice to Robert Madden Ind.

Build to Sell, Build to Keep

Build to Sell, Build to Keep:

Building a Company with Great Value

Build to Sell, Build to Keep: Building a Company with Great Value is a two-day class that will give dealers the tools and information to build value in their current company while preparing for a potential future sale.

Dealers will learn how to build value in their company by improving net profit, building a corporate structure that frees up the owner, and implementing a diversification strategy that includes offering high efficiency equipment and accessories. Attendees will complete a detailed analysis of their current company and build a plan to maximize their strengths and improve their weaknesses. The pros and cons of different types of buyers will be discussed as well how to prepare a potential buyer to succeed. Dealers will learn how to increase their company value and potential sales price to the highest levels by reducing risk.

Class Mission:

  • Building a Company with Great Value

  • Analysis of your current company

  • Preparing for the actual sale of your company

  • External sale

  • Internal sale

  • Implementation

City

Date / Time

Course #

Location

AUSTIN

October 16, 2018 - 9:00am - 5:00pm
October 17, 2018 - 7:30am - 5:00pm

BDR0318

RMI North Training Center
1100 Kramer Lane

Tuition: Non FAD Dealers - $780; FAD Dealers - $400

Lunch is provided - Class size is limited

Cancellation Policy: The full amount of the course will be billed to the dealer if canceled with less than 120 days written notice to Robert Madden Ind.